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Browse Directory> Business Solutions> Customer Service> Customer Service (General) 1 - 25 of 176   |   <<   <   1 2 3 4 5  of 8    >   >>  ALL RESULTS   SOFTWARE   SERVICES AND RESELLERS   HARDWARE   RESEARCH  Boosting Online Commerce Profitability by Akamai Technologies  March 2008 - (Free Research) To thrive in today's increasingly crowded world of Internet retailing, businesses that conduct commerce online must continually innovate to engage and enthrall their customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Accelerating the Delivery of On-Demand Applications to Meet Escalating Expectations of Corporate Customers by Akamai Technologies  March 2008 - (Free Research) The purpose of this whitepaper is to examine the escalating service delivery requirements of the SaaS marketplace. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Breakaway BPM - A New Era of Business Process Management by Metastorm  February 2008 - (Free Research) This white paper explores how to effectively invest in a Business Process Management (BPM) initiative. Learn how to gain the real-time visibility necessary for complete lifecycle process management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Moving beyond the Map--and across the Enterprise: The Latest Location Intelligence Solution Capabilities to Meet the Expanding Needs of Today's Communication Providers and Utilities by MapInfo Corporation  July 2008 - (Free Research) This paper is to discover the many ways in which MapInfo Professional® solution, with its version 9.5 release, provides unique value and timesaving convenience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER MapXTreme Java Edition Data Sheet by MapInfo Corporation  March 2008 - (Free Research) MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Speed Response Times - Reduce Costs: Convert Documents into Easily Managed Electronic Assets by Premiere Global Services  October 2008 - (Free Research) Learn how with Premiere Global Services' Enterprise Document Solutions, key document delivery processes are automated, so your valuable resources can stay focused on your core business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Building Triple-Play Services by Alcatel-Lucent  November 2008 - (Free Research) This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL E-LOAN Maintains Reputation as a Privacy Leader with Symantec Data Loss Prevention by Symantec Corporation  September 2008 - (Free Research) Because E-LOAN's brand image depends on its privacy protection as much as its lending and savings offerings, the company must take decisive steps to maintain the high degree of trust it has earned. This paper explains those steps. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY Ventana Research: Business Intelligence for Operational Performance by Actuate  December 2008 - (Free Research) Read this leading analyst study to gain insight on business intelligence for operational performance that highlights best practices for IT departments and line-of-business (LOB) managers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent  November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation (E-mail this company) September 2007 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to five users free of charge, with no time limit. (DEMO) VIEW ABSTRACT | GO TO DEMO IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT REI: Workforce Optimization and Management by Infor  December 2008 - (Free Research) REI implemented Workbrain for Retail, a centralized, web-based workforce management solution as it is specifically designed to meet the complex challenges faced by retailers and provides a single-source solution for workforce optimization. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY The One-to-One Future: Are We There Yet? by Infor  December 2008 - (Free Research) The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Data Quality and Identity Resolution by Informatica  June 2008 - (Free Research) This paper describes how identity Resolution complements and extends the application of data Quality and data integration processes into business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Making a Science of Search: Informatica Helps Elsevier Reinvent by Informatica  October 2008 - (Free Research) Elsevier relies on Informatica® Identity Resolution™ to automate the task of searching and matching international addresses in its sales information system to provide this single view of its customers. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY SugarCRM 30-day Trial - Customer Information Hosting by SugarCRM Inc.  December 2008 - (Free Research) Signing up for this 30 day free trial gets your company on track for taking control of customer relationships, group collaboration, sales forecasts, customer support, and marketing management. (DEMO) VIEW ABSTRACT | GO TO DEMO Is Your Network Ready? - Meeting the Challenges of Today's New Communications Environment by Alcatel-Lucent  August 2008 - (Free Research) Demand for new, blended services by consumers and enterprise customers is driving service providers to deploy next generation, IP-based networks. This paper examines the steps you'll need to follow to ensure success in completing network transformatio (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel-Lucent  August 2008 - (Free Research) This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Triple Threat or Trip to Success? by Alcatel-Lucent  October 2008 - (Free Research) This podcast examines the status of triple-play services among telecommunications service providers and what needs to happen to increase revenue. (PODCAST) VIEW ABSTRACT | GO TO PODCAST Workforce Management: "scheduling to the opportunity" by Infor  December 2008 - (Free Research) The purpose of this paper is to examine "scheduling to the opportunity" in more depth and demonstrate how leading retailers make this concept work. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor  December 2008 - (Free Research) This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST The Payoffs of a Single View by Infor  December 2008 - (Free Research) This paper details the single view strategies of several global companies that have successfully applied the vision to achieve their view and the technology to enable it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Continuous Customer Dialogues: Strategies for Growth and Loyalty in Multi-Channel Customer-Oriented Organizations by Infor  December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER 1 - 25 of 176   |   <<   <   1 2 3 4 5  of 8    >   >>

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